For my birthday, one of my good friends took me to CUT. I was super excited because it was a new restaurant by where my supporting career was in the Financial District, and also the three of us just dined at the other Wolfgang Puck’s steakhouse by midtown near Times Square. So it would be fun to compare.
First, I love the environment for dinner, it is nice and quiet, and intimate. The reception area was nice and spacey. We got seated right away even though one person hasn’t arrived yet. I appreciated that as I really hate restaurants that only seat people if the whole party has arrived. I look around and the place is full. Good news, this usually mean the food will be good. I can see during the day time, it would be packed with business men for business lunches.
Finally the whole party is complete (only 3 of us). I see someone carrying around a tray of raw steaks from table to table to explain to the guests the type of cuts and meats they are serving. I was super excited for that spiel. Our server came and she was ready to take our order knowing the 3 of us were ordering steak. However, she did not offer the guy with the raw steak and the spiel. I thought it was a bit odd that I had to request for it. Anyway, the guy came and she did the spiel on which steak is what. Loved it. Learned a bit more about steak right there. Side note: My favorite is always a well marbled piece of meat, which is usually the ribeye. We finally got our steaks. I got the ribeye, my friend got the filet mignon and her husband got the bone in NY sirloin. My ribeye was perfectly cooked to medium temperature, however, it was bland. I was so disappointed. The Wolfgang midtown west was much, much better. I then tried the husband’s bone in NY Sirloin, and that was the worst. Bland, no flavor whatsoever! You know the saying “a good piece of steak doesn’t need steak sauce”? Well this piece needed steak sauce, badly!! To top all this off, the server accidentally knocked a full glass of water all over my friend. She was soaked from wast down. I thought, ok, they will give some kind of discount or free dessert for this mishap. We got nothing. I understand that we as customers shouldn’t expect anything free, however, it is good business to apologize with something, especially a restaurant of this caliber. Our main disappointment was the steak, I just hope that it was just with us that they forgot to season the steak and it isn’t an ongoing thing. So this is my experience at CUT. Please do go and check them out yourselves. I suspect that it is rare a Wolfgang Puck restaurant would make such mistakes.
The Style Gourmande